All returns (for any reason) are only accepted within 30 days of delivery. Special order items are not able to be returned unless it has defects.
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase. In both these situations, contact QRFS for a return label by emailing firstname.lastname@example.org or calling (888) 361.6662.
In the event that you order incorrect material through no fault of QRFS, we charge a 25% restocking fee deducted from the total amount of the refund and shipping in both directions is the responsibility of the buyer. All returns are only accepted within 30 days of purchase.