We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase. In both these situations, you must create a RMA request either through you account page or using the Order status and Return link on the homepage footer.
In the event that you order incorrect material through no fault of QRFS, we MAY charge a 25% restocking fee deducted from the total amount of the refund and shipping in both directions is the responsibility of the buyer. All returns are only accepted within 30 days of purchase.
Items purchased at QRFS.com may be returned either to our location in Athens, OH, or by shipment, unless stated otherwise in the list of exceptions below
Items must be returned in the original packaging and condition it was received. We highly recommend you keep your packaging for at least the first 60 days after purchase.