When we started out in this industry, we discovered that there was a pressing need to help people understand fire safety systems and conveniently get the equipment to keep them up and running.
QRFS was founded in 2010 to expand knowledge and provide equal, easy access to fire suppression equipment – so contractors, facility managers, and building owners alike can find the right parts they need, quickly and affordably.
Every commercial building must (and every home should) have a fire suppression plan, equipment, and training. Most local governments in the U.S. mandate fire suppression systems in commercial buildings and more and more jurisdictions require them in homes. The responsibility for maintaining these systems falls to the property owner – or they could face fines, citations, and even closure.
But fire system training is rare. Simple maintenance can be overlooked, and basic upkeep ignored. When an inspection reveals a problem or a component breaks, people frantically search online for solutions …
QRFS SOLVES THESE PROBLEMS AND MORE WITH:
EDUCATION
Our free guides – found on the first page of Google – describe common fire system maintenance and compliance solutions. Thoughts on Fire is our ever-expanding knowledge center, providing unsurpassed educational resources for building owners, homeowners, contractors, and facility managers. Written by a network of industry experts, its customer-driven content answers actual questions we’ve received about fire safety and compliance.
ACCESS TO SPECIFIC PARTS
QRFS has access to over 10,000 unique product, supported by a US and Canadian network of manufacturers, distributors, importers, and vendors. Our inventory includes top brands, hard-to-find components, and specific alternatives to outdated or discontinued equipment. If we don’t have an item on our website, we’ll work with you to get it or find a suitable replacement.
SECOND-TO-NONE CUSTOMER SERVICE
When you call QRFS during business hours, you get a person, not a machine. From questions about complex products to lead times, a trained customer service agent will assess your question and help you solve it. 90% of orders ship the same day, with an average delivery time of 2-3 days anywhere in the United States. Fire protection is complex, but we believe getting fire safety products shouldn't be difficult.
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