Shipping and Returns

Shipping Orders

Shipping Orders

At the checkout page, you can select your shipping provider and shipping time. QRFS provides shipping estimates from UPS, Fedex, and USPS for you to review.

QRFS shipping providers include:

  • UPS or FedEx – We reserve the right to select either carrier at our discretion
  • United States Postal Service
  • FedEx Freight – May incur an extra charge
  • Conway, R & L, and other freight carriers – May incur an extra charge

QRFS can ship on your UPS or FedEx ground account upon request and approval. Please contact our Customer Support Team to make arrangements for shipping on account. We will require the company name, account number, and postal code.

Cancellations, Returns, Exchanges, and Refunds

QRFS believes everyone should have easy access to fire and life safety products and services. That is why we extended our return policy to 90 days from the date of shipment and removed ALL restocking fees!

Our ability to deliver quality service, support and low prices depends on fair and honest dealing. We respectfully ask that you be fair with us when returning packages.